AMS allows you to POS Registers can be set up the use of Tips Room by Room and Register by Register. This is used at the time of Tender and allows it prints a line on the receipt for the customer to write in the tip amount and then the clerk keys that into the register. To change the operation to register mode, go to the register master maintenance, menu option PSFMM>MRM. to collect Tips when payment is made with a credit card. Use menu option PSFMM.MRM Maintain Register Master to change a register's Mode setting as shown below.  Image Added
There are two tip-collecting modes.  Image Added
- Mode T = Open Tab (a.k.a., Open Table Mode).
Registers function like in a restaurant where servers open a "tab" at the start of service. Servers then recall and suspend the tab to add items until it's time to close it and generate the bill. After that, the register behaves the same as Tip mode (Mode P, described next) Registers in Tip Mode P function like normal registers in Mode R, except that charges are first sent for a preauthorization before knowing whether the customer will leave a tip. After preauthorization, the clerk presents the guest with a charge authorization slip containing a tip line for their signature. Upon return to the register, the clerk must retrieve, open, and reaccept the order. Skip Steps 1, 2, and 3 below if the customer leaves no tip. Otherwise: - Launch the Tip entry screen
- Enter the tip amount
- Accept entry
- Send Post Auth to finalize payment.
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| title | Capture Signatures Electronically? |
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Instead of signed charge slips, this register setting lets you capture and store signature authorizations electronically. Turn on this optional feature using the register maintenance screen. Consumer-facing Tip Entry ScreenIf using a mobile register configured for electronic signature capture, the clerk hands the mobile POS register to the guest instead of a printed charge slip. The register displays the customer-facing Guest Check screen shown below. The customer selects an indicated tip amount or enters a custom amount, then clicks Finish to send the entire charge for post-authorization automatically.  Image Added
If successful, the customer signs electronically ...  Image Added
The system confirms with thanks ...  Image Added
The customer then returns the mobile register to the clerk. Tap the word "Thanks" to return to processing. |
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| title | Maintain Tender Type to GL Account |
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| When using a register in tip mode, a tip tender must be mapped to a specific General Ledger account |
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With the register mod sent to Tip, the operation will be the same as Register mode except
THE PROCESSOn a register set up in a tip-collecting mode, the process only differs when it comes to tendering the order for payment with a credit card. Once the clerk creates the order in the register and goes to tender the order, the credit card and tenders it with a credit card, the amount will be sent for a pre-authorizationpreauthorization. If the card preauthorization is approved, a receipt charge authorization slip will print out with a tip line on it.  Now
the tip can be entered if needed and the card can be sent for Post Auth. Clerks enter tip amounts into the Tip entry screen using the TIP button provided. After entry, the clerk assigns the tip to a Tip Clerk in the Tip Assignment screen, then submits the entire charge for post-authorization. On mobile tablets using signature capture, a customer-facing tip entry screen appears automatically instead. 
If necessary, the clerk can suspend the order so that the register can be freed up while the customer is leaving a tip and signing the receiptcharge slip. To do this, click on the Suspend Sale button shown in the image above. Then when When the register is free to finalize the sale, go back into the register as if an order is going to be added log in, and select Browse ordersOrders to locate and retrieve the transaction. 
Either Double Highlight the suspended order if it appears in the grid, then click Change order to open for update. Or double-click on the order or find order by order numberto open it for review. If there are several orders, Suspended orders can also be selected to narrow down the numerous orders appear in the grid, try using the Suspended Orders button to filter and narrow down order selection. 
Once When the order is selected, choose change order appears for review, click the Change order button to finish tendering the order. 
Select Click Tender Accept Suspend ...  Add
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| title | Most frequently forgotten step ... |
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| A word of caution Forgetting to enter a tip amount is the most common error clerks make. Once a transaction is sent for Post Authorization, there is no way to go back to add the forgotten amount to the completed post-authorized credit card charge. |
Click TIP to enter a tip amount if applicable ...  Image Added
If your register is not configured to skip tip assignments, assign the tip to a Tip Clerk. The Original Clerk is highlighted by default. For more information, please see TIP Clerk Search Grid.  Image Added
The entered Tip amount will show up appears on the tender line to for your review before sendingfinalizing the transaction. If correctaccurate, send for click Send Post AuthAuthorization. 
In tip mode, the clerk also has the option to skip pre-authorizationpreauthorization. For example, if the customer leaves the clerk a cash tip but uses a credit card to pay for the wine and the clerk wants to skip the extra step. When On the Tender Accept Suspend button is selected there is a Screen, use the Skip Pre-Auth button option on the screen's right-hand side of the screen. Image Removed
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