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Just as you export orders to your shipping company, you will most likely need to import tracking information for those orders that have shipped. This is an important step. It will allow you to see all the tracking information that is associated with any order. The tracking information is hyper-linked in the order so with one click you will be connected to the tracking information on various shippers web pages. You will import this shipping information in Order Management, so start by double clicking the menu option SLS->PS->PSORM->ORM.
Just like when you export orders to send to your shipping company you will need to enter your user name and password which is edited in Maintain Clerk Master File. You will need to also enter a room and register. Once you are in order management you will see that there is an Import Shipments button.
It is here that you will be able to import this tracking information for every different shipping company.
If you notice that your shipper codes are absent, you can add them. The shipper codes (SPR) are edited in the Central Table. It is important to note that the import does not need to be carrier specific. In other words you can have UPS and FedEx on the same spreadsheet, just as long as the carrier is defined on that spreadsheet. Users tend to use the UPS shipper code during an upload, but you can decide what works best for you. Once you have choosen what shipping code you will be using you can upload your spreadsheet by selecting Select New File.
You can then choose the excel spreadsheet that you are going to use.
If you have your spreadsheet open on your desktop your import will be unsuccessful. You will see this message like the one below.
